Job Title: Social Enterprise Manager
Reports to: Head of Programmes and Operations
Department: Programmes and Operations
Location: Minna, Niger StateType: Full Time
Job Description:
We seek a highly qualified and dynamic Social Enterprise Manager to lead our prosthetic workshop in Nigeria. The ideal candidate will possess a unique blend of business acumen and social impact focus, ensuring the delivery of superior prosthetic services while driving financial sustainability:
1. Operational Excellence:
- Directly oversee and manage TLMN Social Enterprise programs in The Leprosy Mission Nigeria Chanchaga Orthopaedic Workshop in Minna, Nigeria
- Scale up and transform current operations into an integrated commercial entity, marketing high-impact products for low-income households through national production, distribution, and sales networks
- Oversee and optimize daily operations of the prosthetic workshop to ensure streamlined production processes.
- Uphold exceptional standards of product quality and customer service
- Implement robust inventory management systems to maintain optimal stock levels
- Strengthen existing production, supply chain, distribution and sales networks
- Update the strategic planning process through an annual business plan, design financial projections/budgets, and provide performance analysis.
- Coordinate the direct employees, partners, stakeholders, and potential affiliates/subsidiaries in implementing the strategic business plan. Through quantitative and qualitative analysis, identify areas of strength and weakness to improve overall performance, working with technical assistance providers where applicable
- Conduct specialized research for business development and planning.
2. Marketing and Outreach:
- Lead marketing initiatives to raise awareness of the workshop’s services and attract new clientele
- Oversee multiple social/consumer marketing campaigns to increase market demand and integrate/expand into new markets
- Identify and secure additional sources of capital (debt and equity) beyond the traditional donor base and develop and maintain a database of potential partners.
- Represent the workshop at industry conferences, community events, and media engagements
- Collaborate with the marketing team to develop compelling promotional materials and campaigns and make adjustments as necessary to optimize outcomes.
3. Financial Management:
- Conduct a market survey for prosthetics and Orthotics and prepare of Business plan for operation and sustainability of the Workshop.
- Develop and manage the workshop’s budget, ensuring prudent financial planning and alignment with strategic objectives
- Monitor financial performance, generating regular reports for senior management
- Identify opportunities for cost optimization and revenue enhancement.
4. Strategic Initiative:
- Formulate and execute business strategies to expand the workshop’s impact and market presence
- Forge strategic partnerships with local healthcare providers, NGOs, and stakeholders to enhance service delivery and outreach
- Stay abreast of industry trends and innovations to maintain competitive edge and relevance
- Develop a portfolio of social enterprise initiatives and develop concepts and programs.
5. Compliance and Reporting:
- Ensure strict adherence to all relevant legal, health, and safety regulations
- Prepare and submit timely and accurate reports to donors, partners, and regulatory bodies
- Maintain meticulous records of all transactions and client interactions
Qualifications:
- Bachelor’s degree in Business Administration, Social Entrepreneurship, Public Health or a related field. A Master’s degree is preferred
- Minimum of 5 years of managerial experience within a social enterprise, healthcare facility, or related sector
- Strong financial management skills, with proven experience in budgeting and financial reporting
- Demonstrated ability to develop and implement strategic plans
- Excellent leadership and team management capabilities
- Excellent communication and interpersonal skills
- Knowledge of the prosthetics industry/market and experience working in Nigeria or a similar context is highly desirable
Personality:
- Deep commitment to social impact and enhancing the lives of individuals affected by leprosy and disabilities
- Innovative mindset with a proactive approach to problem-solving
- High degree of integrity and adherence to ethical practices
- Strong organisation skills and keen attention to detail
How to Apply:
Interested and qualified candidates should submit their “Cover Letter and CV in a single file, saved with your name and job title” in Word format to: tlmnigeriarecruitment@gmail.com